Service Advisor, Exeter, Devon: Automotive Motor Trade Job

• Location: 

  United Kingdom,Exeter, Exeter

• Posted: 03/09/2009 12:12

Automotive Motor Trade Job: Service Advisor, Exeter, Devon.

40 Hours per Week

£14k + Bonus

Motor Trade Jobs / Automotive Vacancies

My client is a large franchised dealership looking for a friendly customer service advisor. The role will be telephone based focusing on customer care and aftercare. This is a vital role for customer satisfaction.

You will need to be a confident relationship builder, able to influence and advise customers on minor technical issues whilst delivering a first class service but also achieving the company objectives and targets.

You will be working alongside a team of Service Advisors and be responsible for providing a pro-active service to customers requesting to schedule their vehicles in for a service, maintenance or repair work and arranging where necessary a courtesy vehicle.

You will be greeting customers in to the service department, extensive liaison with the workshop to chase work in progress, and keeping customers informed, and gaining authorisation for any additional work to be carried out.

Motor Trade experience essential.

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